Frequently asked questions

Many “free” tracking apps actually have paywalls for individual features, so you may end up paying for what you want to track anyway. Here are some of the features that many tracking apps charge for — these are always included in Nara Baby:

- Unlimited tracking across all children
- Unlimited caregivers
- Trends and history
- Sleep and feeding guides by age
- Live activity timers on lockscreen
- Wake window history
- Siri and Apple Watch integration
- Developmental milestones based on CDC guidance
- Easy data export
- Age-based feeding and sleep guides

Nara Baby is your shared hub for tracking all things baby. You and all your baby's caregivers can log activities throughout the day for seamless communication, making scheduling a breeze. Add breast and bottle feeding sessions, pumping, sleep and diaper changes with just a few simple taps, and review the day in an easy-to-read log. You got this!

And don't worry, your data is only shared with users authorized by you. Nara Baby is also ad-free, and you won’t find additional in-app purchases — choose a plan and you get access to everything. 

TBD Many “free” tracking apps actually have paywalls for individual features, so you may end up paying for what you want to track anyway. Here are some of the features that many tracking apps charge for — these are always included in Nara Baby:

Nara Baby is your shared hub for tracking all things baby. You and all your baby's caregivers can log activities throughout the day for seamless communication, making scheduling a breeze. Add breast and bottle feeding sessions, pumping, sleep and diaper changes with just a few simple taps, and review the day in an easy-to-read log. You got this!

And don't worry, your data is only shared with users authorized by you. Nara Baby is also ad-free, and you won’t find additional in-app purchases — choose a plan and you get access to everything. 

When you're editing any entry, you can tap the Start time row to change the time.

On iPhones, you can change the date the same way.

On Android phones, you need to set the time first, then tap Today to change the date. 

From the main Activity tab, scroll to the bottom and tap Edit Activities. 

Yes. To add or edit a timer entry, simply tap the hour or minute number to bring up the keyboard and type in the correct duration.

The items in these lists are drawn from the past 90 days of saved entries. You cannot directly edit the lists. But if you go back into your history and remove an item from all your saved entries, it will disappear from the list as well. 

Red indicators appear on timers that have exceeded normal limits—for example, a sleep timer that has run for over 24 hours. This makes it easier to find these problems and correct them. 

The Nara Baby growth charts and percentiles use the WHO Child Growth Standards. Specifically, Length/height-for-age, Weight-for-age, and Head circumference for age.

These are the CDC's recommended growth charts for children below 2 years of age. 

Yes! Starting with version 2.7.0 of the app, Nara Baby supports Siri voice commands so you can log activities hands-free — perfect for those moments when your hands are full.

Available Siri Commands
Diaper
"Hey Siri, log a diaper in Nara Baby"

Bottle Feeding
"Hey Siri, log a bottle in Nara Baby"

Breastfeeding
"Hey Siri, start breastfeeding in Nara Baby"
"Hey Siri, switch breastfeeding side in Nara Baby"
"Hey Siri, pause breastfeeding in Nara Baby"
"Hey Siri, restart breastfeeding in Nara Baby"
"Hey Siri, stop breastfeeding in Nara Baby"

Pumping
"Hey Siri, start pumping in Nara Baby"
"Hey Siri, pause pumping in Nara Baby"
"Hey Siri, restart pumping in Nara Baby"
"Hey Siri, stop pumping in Nara Baby"

Sleep
"Hey Siri, start sleeping in Nara Baby"
"Hey Siri, stop sleeping in Nara Baby"

A few things to know:
- Siri will follow up to ask for details — like which child, or the bottle type and amount.
- Bottle amounts can be given in oz (e.g., "4 ounces") or ml (e.g., "120 milliliters").
- An active internet connection is required for Siri commands to work. 

Within the app there's no way to see trends further into the past.

However, it is possible to export your data and perform your own analysis using a spreadsheet program like Excel. This might be an option if you have the expertise required (and are willing to put in the effort).

To export data for a child, go to the main Activity screen and tap the avatar icon next to the child's name. Then tap Export Data.

If you have questions about the format of the export file, email help@narababy.com and we'll help. 

This is a type of reminder for daytime naps that follows a schedule you choose. The app sends notifications throughout the day when it's time to start each nap.

The Sleep card on the Activity screen also displays the "time until next nap" based on the schedule. 

On the Activity screen, tap the Reminders button (the clock icon at top right). Then tap Recurring Nap Reminder, choose your options, and tap Save.

With a Fixed Times schedule, you choose a specific time for each reminder. The schedule does not adjust itself based on earlier naps.

With a Wake Windows schedule, you choose the amount of "awake time" between naps. Each reminder is adjusted based on when your child woke up from the last nap. If the last nap started late or lasted extra long, the next reminder will be later. And if it was early or shorter, the next reminder will be earlier. If you start a new nap before the end of the wake window, the next reminder will be skipped.

Both types of schedule include a reminder at bedtime. It's based on the Daytime hours you choose.

You should choose the schedule that works best for you. For children less than 5 months old, many sleep experts recommend a schedule based on wake windows. 

A wake window is the amount of time a child can comfortably stay awake between naps. When a child spends too much time awake during the day, they will be overtired and won't sleep well at night because, unlike us, they aren't capable of just "catching up" on sleep. Keeping track of wake windows can help you avoid having an overtired, cranky baby. 

Choosing the right wake window depends on many factors, so there isn't one answer that works for every child. One fundamental factor is your child's age. The table below shows some example nap schedules for different ages.

0-4 weeks: 5-7 naps, 35-60 minutes wake window
5-12 weeks: 4-5 naps, 60-90 minutes wake window
3-4 months: 3-4 naps, 75-120 minutes wake window
5-6 months: 2-3 naps, 2-3 hours wake window
7-14 months: 1-2 naps, 3-4 hours wake window
15-24 months: 1-2 naps, 4-6 hours wake window

When setting up a recurring nap reminder, you choose the number of naps and daytime hours. The app will populate a default schedule with evenly-spaced wake windows, but this is only a template. You should adjust the schedule to match your child's sleep needs before saving. 

Not necessarily. Many children have shorter wake windows in the morning and longer ones later in the day.

If you're new to wake windows, you may want to start with equal lengths and then watch for sleepiness cues. If your child seems consistently tired before your wake window is up, shorten it (and vice versa). 

Yes. Send them an invite from the "Family" tab, and they'll receive an email prompting them to create an account. If they already have an account, they'll see the invitation at the top of their "Family" tab.

We know families come in many shapes and sizes. You might have a partner, relative, babysitter, or someone else helping care for your child, and we want to make it easy to use our app to do so. Once you add someone to your family, they have 100% full access in the app the same way that you do. 

Yes. The account that created the family can remove other caregivers. From the Family tab, tap the caregiver, then tap Remove. 

Yes, a single account can belong to more than one family. Each family has its own set of children and caregivers. Once you've set up your families, you'll be able to switch between the children from all of them.

Each app family is covered separately. You can pay for one app family at a time; you're free as a caregiver on any other family, and each of those families needs its own paying member.

Yes. If your own app family is subscribed, you have full access there. If you're a caregiver on another app family that isn't subscribed, that family will be read-only until its paying member subscribes.

Each family in the app is a separate unit with its own paying member. If you each maintain your own app family, each needs its own subscription; if you share one family in the app, a single subscription covers it.

Everyone in that app family will find that Nara Baby is read-only — you’ll be able to view and export existing data, but you won’t be able to track new activities until someone subscribes.

Yes — a lifetime membership covers your family for the lifetime of the app, including additional children you add to it.

Yes, Nara has two plans to choose from — monthly and lifetime. Charging a fee allows us to continue improving the app and supporting families around the world.

What’s included:

- Unlimited tracking across all children
- Unlimited caregivers
- Apple watch & Siri integration
- Live activities
- Trends & history
- Pregnancy & postpartum tracking
- No ads
- No additional premium tiers
- All data saved and ready for export
- Age-based sleep and feeding guides

We have two payment options (monthly or lifetime) and both plans include everything.

These features are included in both plans:

- Unlimited tracking across all children
- Unlimited caregivers
- Apple watch & Siri integration
- Live activities
- Trends & history
- Pregnancy & postpartum tracking
- No ads
- No additional premium tiers
- All data saved and ready for export
- Age-based sleep and feeding guides

No! The app is ad-free. We’re parents who wanted an intuitive, fuss-free tracking app that was also free of ads and upsells, and so we built one ourselves.

The Nara app is $9.99/month or $99.99 one-time (lifetime), with occasional promotions offered to qualifying users.

Monthly and lifetime plans include all the same features. The monthly plan offers flexibility and you can cancel anytime. Lifetime membership is the best value, especially if you’re planning to have more children. Lifetime pays for itself in less than a year.

Yes, Nara families get a 7-day free trial with full access to the app. The trial starts when you log your first track.

No. You don't need to give payment info until you subscribe. When your 7 day trial ends, you won't be charged unless you actively opt-in to the monthly subscription or purchase the lifetime plan. If you decide not to subscribe, you’ll still be able to view and export your existing tracking data in the app, but you won’t be able to add new tracking.

You can still view and export everything you logged during the trial; you can't add new entries until you sign up for a monthly subscription or lifetime plan.

No, the trial doesn't require payment. You only enter payment details if you decide to subscribe.

No. One payment covers your whole caregiver circle — partners, grandparents, babysitters, everyone you've already invited to your app family. You can manage your subscription and caregivers in the Account tab of the app. 

To export your data, go to the main Activity screen and tap the avatar icon next to the child's name. Then tap Export Data. This will save the data into a CSV file.

To cancel your monthly subscription, go to Account > Subscription > Manage Subscription and follow directions to the App Store or Google Play. Subscriptions are billed through the App Store or Google Play, not directly through the Nara Baby app. 

You can also cancel your subscription directly through Apple or Google: 
How to cancel on an Apple device →
How to cancel on an Android device →

You'll be able to track in the Nara app until the end of the period you've already paid for.

No — access continues until the end of your current billing period. After that, that app family becomes read-only (view and export only) until someone subscribes again.

The app family keeps access while your current period is active. If you cancel, then once that period ends the family's access will become view and export only. A remaining member of that app family will need to activate their own subscription to keep tracking.

Yes. Any adult member can pay for a monthly or lifetime plan for your entire app family. Only one app family member can pay at a time.

Yes, you can sign up for one subscription, whether you’re the account holder or a caregiver. You won’t be able to pay for more than one app family at a time.

Yes — the app stores notify you of upcoming renewals per their standard policies.

To find out your subscription status, go to Account > Subscription > Status. You will see information on how you subscribed.

Subscriptions can’t be paused, but you can cancel your monthly subscription and resubscribe whenever you’re ready.

After canceling, you’ll continue to have full access to the app through the end of your current subscription period. Once your subscription expires, your existing data will remain saved and available to view and export, but you won’t be able to add new tracking entries.

Whenever you’re ready to start tracking again, simply renew your subscription to regain full access. Your existing data will still be there waiting for you!

To change from the monthly subscription to the lifetime plan, there are two steps you need to complete:

1. Upgrade to Lifetime Plan:
Go to Account > Subscription > Upgrade to Lifetime > select Lifetime > tap Continue > follow your devices Account Verification flow to purchase.

2. Cancel Your Monthly Subscription:
How to cancel on an Apple device →
How to cancel on an Android device →

NOTE: Please complete step 2 and cancel your monthly subscription before your next renewal date. Otherwise, you will be charged for the following month.

Purchases and subscriptions are handled by Apple or Google, so refunds go through them. Unfortunately, we are not able to issue refunds on your behalf.

If you purchased through Apple: Request a refund at reportaproblem.apple.com. Apple reviews each request and makes the final decision.

If you purchased through Google Play: Request a refund through the Google Play app or at play.google.com → Payments & subscriptions → Subscriptions.

If you're having trouble or have a specific situation, reach out to us at help@narababy.com and we'll do what we can to help.

Try “Restore Purchases,” make sure you're signed in to the account you paid with, and reopen the app to sync. If it still doesn't update, contact support with your receipt.

Your subscription follows your Nara family, so your family's access works across devices as long as you're signed in with the account you made the purchase with.

Yes — payments are processed entirely by Apple and Google. Nara never sees or stores your card details.

To delete your account, go to your account screen (Account→Settings→Email & Password). Then tap Delete Account. You'll need to check all the boxes and enter your password to confirm. 

The easiest way to do this is to add a new Family, then delete your old one.

1. Go to the Family tab, select Add a new family, and complete the setup. When you finish, your Family tab will show both families.

2. From the Family tab, select your old family, and then select Remove family.

If you shared your family with other caregivers, you will need to re-invite them to your new family. After they've accepted your invitation, they can remove the old family too.. 

We don't currently support changing your account's email address, but you can add a new email address to your family using the Add Caregiver feature. Then log out and follow the steps to Join a Family using the new email address. 

Yes. If you change your password, all devices logged in using that password will be immediately logged out. They will need to enter the new password to continue using the app.

We recommend each user of the app register using their own email and password (rather than sharing a single login). They can all access the same family data using the Add Caregiver feature. This way a lost or forgotten password doesn't disrupt everyone in the family. 

We love hearing your suggestions! We also love hearing about any issues you're running into, so we can make the app better for everyone. Email hello@narababy.com any time!

If you would like a copy of the data for a child in CSV (Excel spreadsheet) format, go to the main Activity screen and tap the avatar icon next to the child's name. Then tap Export Data. 

Email help@narababy.com and we'll help.